Privacy Policy

One Matter Corporation Privacy Policy

Last updated: July 14, 2026

One Matter Corporation (“One Matter,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, make a donation, register for an event, volunteer, contact us, or otherwise interact with One Matter.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name, email address, telephone number, and mailing address.
• Information submitted through contact, volunteer, partnership, program, or event forms.
• Donation information, such as your name, contact information, donation amount, donation frequency, and transaction history.
• Communication preferences and information you provide when corresponding with us.
• Information necessary to coordinate participation in a One Matter initiative, event, or program.

Please do not submit sensitive personal, medical, financial, or identification information through a general website contact form unless we specifically request it through an appropriate and secure process.

Information collected automatically

When you visit our website, we or our website service providers may automatically collect limited technical information, such as:

• Internet Protocol address.
• Browser and device type.
• Operating system.
• Referring website or page.
• Pages visited and time spent on the website.
• General geographic information derived from your Internet Protocol address.
• Website performance and interaction information.

This information may be collected through cookies, analytics tools, server logs, and similar technologies.

2. Donations and Payment Information

One Matter currently uses third-party fundraising and payment platforms, including Zeffy, to process online donations and related transactions.

When you make a donation, your payment information is submitted directly to the applicable payment processor and is governed by that provider’s privacy policy and terms. One Matter may receive information related to the transaction, including your name, contact information, donation amount, payment method category, and donation history. One Matter does not receive or store your complete credit-card or bank-account credentials.

Zeffy indicates that nonprofits can access certain donor and transaction information but do not receive complete payment credentials.

3. How We Use Information

We may use personal information to:

• Respond to inquiries and requests.
• Process, acknowledge, and maintain records of donations.
• Provide donation receipts and other transaction-related communications.
• Coordinate volunteers, partners, participants, and initiative leaders.
• Administer programs, events, campaigns, and community initiatives.
• Communicate information about our mission, programs, impact, and opportunities to participate.
• Maintain and improve our website and organizational operations.
• Protect the safety, security, and integrity of our website, systems, programs, and community.
• Meet legal, tax, accounting, reporting, and regulatory obligations.
• Carry out another purpose that we explain when the information is collected.

Where required, we will obtain consent before using personal information for a materially different purpose.

4. How We Share Information

We do not sell or rent personal information or donor information.

We may share information in limited circumstances with:

Service providers

We may provide information to companies that help us operate our website, process donations, manage communications, host information, conduct analytics, organize events, or provide other operational services.

These providers may process information only as necessary to provide services to One Matter and are subject to their own contractual and legal responsibilities.

Program and community partners

When necessary to coordinate a program, event, donation, or community initiative, we may share limited information with an authorized One Matter partner. We will share only the information reasonably necessary for the relevant activity.

Legal and safety purposes

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with a law, regulation, legal process, or governmental request.
• Protect the rights, property, safety, or security of One Matter or another person.
• Investigate suspected fraud, misuse, security threats, or unlawful activity.
• Enforce an agreement or organizational policy.

With your direction or consent

We may share information when you ask us to do so or provide your consent.

5. Donor Privacy

One Matter values the trust of its donors.

We do not sell, rent, trade, or exchange donor lists or donor personal information with third parties for their independent marketing purposes.

We may recognize donors publicly when they have given us permission to do so. Donors may request anonymous recognition by contacting us or selecting an anonymous-giving option when available.

Information may still be disclosed when required for payment processing, tax and accounting obligations, regulatory compliance, fraud prevention, or other legitimate operational purposes.

6. Cookies and Analytics

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website usage, measure performance, and improve the visitor experience.

Depending on how the website is configured, these technologies may include:

• Essential website cookies.
• Website-performance and analytics technologies.
• Embedded content or services provided by third parties.
• Cookies used by donation, registration, or event platforms.

You may be able to manage cookies through your browser or through a consent-management tool displayed on the website. Disabling certain cookies may affect website functionality.

Webflow recommends obtaining appropriate consent when forms or optional tracking technologies collect personal data, particularly when visitors are subject to laws requiring that consent.

7. Email and Other Communications

We may use your contact information to respond to you, provide transaction or program updates, and send communications you requested.

Where we offer optional newsletters or organizational updates, you may unsubscribe by using the unsubscribe instructions included in the communication or by contacting us.

Unsubscribing from general updates will not prevent us from sending necessary donation receipts, event notices, responses to your inquiries, or other transactional and administrative communications.

8. Children’s Privacy

One Matter supports programs that may benefit children and young people. However, our general website is intended primarily for adults, including donors, parents, guardians, volunteers, community leaders, and organizational partners.

We do not knowingly collect personal information directly through the website from a child under 13 without appropriate authorization. When information about a minor is necessary for a program, we may collect it from or with the involvement of a parent, legal guardian, school, community organization, or authorized program partner.

Parents or guardians who believe that a child has submitted personal information to us without appropriate authorization should contact us so that we can review and, where appropriate, delete the information.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. For this reason, we cannot guarantee the absolute security of information transmitted to or maintained by us.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Maintaining donation and financial records.
• Administering programs and events.
• Responding to inquiries.
• Managing volunteer and partner relationships.
• Meeting legal, tax, accounting, reporting, and compliance obligations.
• Resolving disputes and protecting organizational rights.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

11. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to request that we:

• Confirm whether we maintain personal information about you.
• Provide access to certain personal information.
• Correct inaccurate or incomplete information.
• Delete certain information.
• Restrict or object to certain uses of information.
• Withdraw consent where processing is based on consent.
• Stop sending optional communications.

To submit a request, contact us using the information below. We may need to verify your identity before completing certain requests. Some information may be retained when necessary to meet legal, financial, security, or recordkeeping obligations.

Privacy rights and required disclosures may vary by location, particularly for individuals covered by European data-protection rules.

12. International Visitors

One Matter is based in the United States and supports initiatives that may involve individuals and organizations in other countries.

Information submitted through our website may be processed or stored in the United States or other countries where One Matter’s service providers operate. Privacy and data-protection laws in those countries may differ from the laws of your country of residence.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, donation platforms, social-media services, event platforms, or partner organizations.

One Matter does not control the privacy or security practices of those third parties. We encourage you to review the privacy policies and terms of each external service before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our programs, website, service providers, organizational practices, or legal obligations.

The updated version will be posted on this page with a revised “Last updated” date. Material changes may also be communicated through the website or another appropriate method.

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